Terms of service

Last Updated: 04/18/2026

Welcome to BLACK GOLD MOISTURE. The terms “we,” “us,” and “our” refer to BLACK GOLD MOISTURE LLC. We operate this website and online store — including all related content, features, tools, and services — to provide you with an intentional, curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to deliver these Services to you.

By visiting, interacting with, or purchasing from our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not access or use the Services.

1. ACCESS & ACCOUNT RESPONSIBILITIES

By using the Services, you confirm that you are at least the age of majority in your jurisdiction and that you authorize any minor dependents using devices you own or manage.

To access certain features or make purchases, you may be required to provide accurate, current, and complete information. You are solely responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not transfer or assign your account to any other person.

2. OUR PRODUCTS

We strive to present our products with accuracy and intention. However, colors, textures, and product appearance may vary depending on your device and settings.

We do not guarantee that any product will meet your expectations or appear exactly as depicted. Product descriptions, formulations, and availability may change at any time without notice. We may limit quantities or discontinue products at our discretion.

3. ORDERS

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order for any reason. An order is not accepted until payment is processed and we send confirmation.

Please review your order carefully before submitting. We may be unable to cancel or modify orders once accepted.

All purchases are subject to our Refund & Return Policy.

You represent that all purchases are for personal use and not for resale or export.

4. PRICING & BILLING

Prices, promotions, and discounts may change without notice. The price at checkout is the price in effect at the time of purchase.

Unless stated otherwise, prices do not include taxes, shipping, handling, customs, or import fees.

You agree to provide accurate payment information and authorize us to charge your payment method for all purchases, including applicable taxes and fees.

5. SHIPPING & DELIVERY

Shipping times are estimates and not guarantees. We are not responsible for delays caused by carriers, customs, or events outside our control.

Once an order is transferred to the carrier, title and risk of loss pass to you.

6. INTELLECTUAL PROPERTY

All content on the Services — including trademarks, text, images, graphics, product names, and design — is owned by BLACK GOLD MOISTURE or its licensors and protected by intellectual property laws.

You may use the Services for personal, non‑commercial purposes only. You may not copy, reproduce, distribute, modify, or create derivative works without written permission.

All BLACK GOLD MOISTURE trademarks, names, and designs may not be used without authorization.

7. OPTIONAL TOOLS

We may provide access to third‑party tools or features that we do not control. These tools are provided “as is” and “as available,” without warranties or endorsements. Your use of such tools is entirely at your own risk.

Future features or tools will also be subject to these Terms.

8. THIRD‑PARTY LINKS

The Services may contain links to third‑party websites. We are not responsible for the content, accuracy, or practices of these sites. Review their policies before engaging in any transaction.

We are not liable for any harm or damages arising from your use of third‑party sites or products.

9. RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify, but all purchases are made directly with BLACK GOLD MOISTURE. Shopify is not responsible for any aspect of your transactions with us. You expressly release Shopify from all claims related to your purchases.

10. PRIVACY POLICY

Your use of the Services is governed by our Privacy Policy, which explains how we collect, use, and share personal information. Because our store is hosted by Shopify, certain data is also processed by Shopify in accordance with their privacy practices.

11. FEEDBACK

If you submit feedback, reviews, ideas, or suggestions (“Feedback”), you grant us a perpetual, worldwide, royalty‑free license to use, modify, publish, and distribute that Feedback for any purpose.

You represent that you own or have rights to the Feedback and that it does not violate any laws or third‑party rights.

We may remove Feedback that we deem unlawful, offensive, or inappropriate.

12. ERRORS & INACCURACIES

Occasionally, information on the Services may contain errors or omissions related to product descriptions, pricing, promotions, or availability. We reserve the right to correct such errors and update information at any time, including after an order is placed.

13. PROHIBITED USES

You may not use the Services:

  • For unlawful or malicious purposes

  • To violate laws or infringe intellectual property

  • To harass, abuse, or harm others

  • To transmit misleading, harmful, or malicious content

  • To scrape, extract, or collect data

  • To interfere with security features

  • To impersonate others

  • To use automated tools, bots, or agents to access the Services

We may suspend or terminate your access for violating these Terms.

14. AGENTS (AUTOMATED TOOLS)

If you deploy any automated software or “Agent” to interact with the Services, it must identify itself, comply with all requirements, and may not mimic human behavior or bypass security measures. We may block or limit Agent access at any time.

15. TERMINATION

We may terminate your access to the Services at any time without notice. You remain responsible for all charges incurred before termination.

Certain sections of these Terms will survive termination.

16. DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available,” without warranties of any kind, express or implied. Your use of the Services is at your own risk.

Some jurisdictions do not allow limitations on implied warranties; in such cases, these limitations may not apply.

17. LIMITATION OF LIABILITY

To the fullest extent permitted by law, BLACK GOLD MOISTURE and its affiliates are not liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Services or products.

18. INDEMNIFICATION

You agree to indemnify and hold harmless BLACK GOLD MOISTURE, Shopify, and their affiliates from any claims arising from your use of the Services, your breach of these Terms, or your violation of any law or third‑party rights.

19. SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force.

20. WAIVER & ENTIRE AGREEMENT

Failure to enforce any right does not constitute a waiver. These Terms, together with our policies, constitute the entire agreement between you and BLACK GOLD MOISTURE.

21. ASSIGNMENT

You may not assign your rights under these Terms without our consent. We may assign our rights without notice.

22. GOVERNING LAW

These Terms are governed by the laws of the state where BLACK GOLD MOISTURE is headquartered. You consent to jurisdiction in those courts.

23. HEADINGS

Headings are for convenience only and do not affect interpretation.

24. CHANGES TO TERMS

We may update these Terms at any time. Your continued use of the Services constitutes acceptance of any changes.

25. CONTACT INFORMATION

For questions about these Terms:

BLACK GOLD MOISTURE LLC 
453 S Spring Street, Ste. 400‑1419
Los Angeles, CA 90013
Phone: 888‑303‑7596
Fax: 888‑374‑2964
Email: customerservice@blackgoldmoisture.com