Safety & Adverse Reactions
Product Safety & Adverse Reaction Reporting
At Black Gold Moisture, your safety and well-being are our highest priorities. We carefully formulate our products with premium ingredients and rigorous quality standards. However, we understand that individual skin sensitivities vary, and we want to ensure you have a clear, direct way to report any unexpected reactions.
When to Report an Adverse Reaction
Please report any unexpected or concerning reaction to our products, including but not limited to:
- Severe redness, swelling, or irritation
- Rash, hives, or blistering
- Burning or stinging that doesn't subside
- Allergic reactions
- Any other unexpected skin or health response
How to Report
If you experience an adverse reaction, please contact us immediately using the link below. Our team will review your report promptly and respond as quickly as possible.
Click Here to Report an Adverse Reaction
If you are experiencing a medical emergency, please call 911 or seek immediate medical attention.
What Happens Next
Once we receive your report, our team will:
- Acknowledge receipt of your report within 24 hours
- Review the details and may follow up with additional questions
- Investigate the matter thoroughly
- Work with you to address your concerns and ensure your safety
Your feedback helps us maintain the highest safety standards and continue to deliver products you can trust.